FREQUENTLY ASKED QUESTIONS
How do I pay?
Payment is via PayPal. You can choose between a monthly subscription and a yearly subscription.
Can I get a refund?
Yes, you may be entitled to a refund under certain circumstances. We explain this in detail in Section 8 of our Terms of Purchase. Please feel free to email us at firstname.lastname@example.org if you have any questions or would like to end your membership.
How can I end my membership?
Email customer services at email@example.com, or
Contact us via the contact form on the website
How do I report a fault with the website
Bugs can sometimes creep into the system. You can report any technical errors or other issues with the website by sending us a message through our contact page or an email to firstname.lastname@example.org or via the Forum
How can I request content?
You can request content via the Forum. There's a specific section for new content requests and the ones with the most votes get added first.