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EMAIL: info@sports-injury-physio.com

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FREQUENTLY ASKED QUESTIONS

How do I pay?


Payment is via PayPal. You can choose between a monthly subscription and a yearly subscription.




Can I get a refund?


Yes, you may be entitled to a refund under certain circumstances. We explain this in detail in Section 8 of our Terms of Purchase. Please feel free to email us at info@sports-injury-physio.com if you have any questions or would like to end your membership.




How can I end my membership?


Tell us you want to end your subscription by doing one of the following:

  • Email customer services at info@sports-injury-physio.com, or
Where applicable, we will issue a refund by the method you used for payment. However, we may make deductions from the price you paid. Please read clause ­­­­­­8 of our Terms of Purchase for a full explanation of how we calculate refunds. We will make any refunds due to you as soon as possible, and in any event within 14 days of us receiving notice that a refund is due.




How do I report a fault with the website


Bugs can sometimes creep into the system. You can report any technical errors or other issues with the website by sending us a message through our contact page or an email to info@sports-injury-physio.com or via the Forum




How can I request content?


You can request content via the Forum. There's a specific section for new content requests and the ones with the most votes get added first.




Office hours and support


Support is provided via email during office hours which are: Friday to Tuesday: 8am to 8pm (GMT+7) Wednesday & Thursday: Closed Christmas and New Year’s Day: Closed We will endeavour to provide support as soon as you contact us and outside our office hours, but this may not always be possible. You can contact us via email at info@sports-injury-physio.com or through our contact form on this website.





CONTACT

Email:

info@sports-injury-physio.com

Sports Injury Physio is owned by ML Physio Ltd. (England No. 7434251) trading as Sports Injury Physio and Sports Injury Physio Club. Registered office: 4 Frederick Terrace, Frederick Place, Brighton, East Sussex, BN1 1AX

© 2019 By ML Physio Ltd.